General FAQ
What is the Account Inactivity Policy? View
All FundingOptimal accounts are subject to a 30-day inactivity rule. If an account remains inactive for 30 consecutive days (i.e., no trading activity, no balance changes, or no proper platform connection), it will be automatically closed and permanently deactivated.
Once closed, the account cannot be reinstated under any circumstances. The 30 days are counted as calendar days, not trading days.
Logging in alone is not considered activity - a trade must be placed to reset the inactivity timer. If you know you'll be away or unable to trade for 30 days or more, please contact our team at support@fundingoptimal.com ahead of time so we can assist.
Restricted Clients & Countries? View
FundingOptimal strictly provides services exclusively to natural persons acting on their own behalf.
They should be at least 18 years old. Corporate entities, institutional accounts, or any other legal persons are not eligible to access or use our services.
Access to FundingOptimal's services is strictly prohibited for the following categories of individuals:
1 - Any individual listed on international sanctions lists, including but not limited to those issued by the
1.1 United Nations
1.2 The European Union
1.3 OFAC (U.S. Department of the Treasury)
or other competent authorities;
2 - Any individual convicted of, or under investigation for, financial crimes, money laundering, terrorism, or terrorism financing;
3 - Any individual previously banned or terminated by FundingOptimal for breach of contract or violation of our Terms and Conditions.
Furthermore, FundingOptimal does not provide services to residents, citizens, or individuals located in the following jurisdictions, regardless of their residency status:
United States of America (USA)
Cuba
United Arab Emirates (UAE)
Russia
Israel
North Korea
Belarus
Holy See (Vatican)
Saint Barthelemy
Samoa
Syria
Sudan
Vanuatu
Iran
Iraq
Afghanistan
Myanmar
Any attempt to access or use FundingOptimal's services in violation of the above restrictions shall be deemed a material breach of our Terms and Conditions and may result in immediate termination of access without notice.
Can I get a refund for evaluation fees? View
Please be aware that fees paid for evaluation plans are final and non-refundable.
What leverage do you offer? View
Leverage allows traders to open larger positions with a smaller amount of trading balance.
The following leverage applies across both account types, including Evaluation Phase and Virtual Approved Phase:
1. Forex: 1:100 or 1:50
2. Stock Indices: 1:20
3. Precious Metals: 1:30
4. Crude Oil: 1:10
5. Crypto: 1:2
While leverage can increase your chances of earning higher profits, it also raises the risk of greater losses.
We strongly advise trading with care and understanding how leverage can affect your overall strategy and results. Although your own Personal Capital isn't at risk during the Evaluation Phase or when using a Virtual Approved Account, leverage still plays a crucial role in shaping your trading performance.
What is the max allocation limit per trader? View
Each individual trader is allowed to hold a maximum combined allocation of up to $400,000 across all virtual approved active accounts. This includes all virtual approved accounts under your name or associated with your personal details.
Hedging across multiple accounts is strictly prohibited. If you open a buy position on one account, you cannot open a sell position on the same instrument using another account.
Engaging in such practices is considered a violation of our trading policies and may result in disqualification or termination of accounts.
Understanding Soft Breach vs Hard Breach? View
What Is a Hard Breach?
A Hard Breach is a major violation of trading rules. These breaches directly compromise risk management policies or violate core firm regulations. In most cases, a hard breach results in account termination or disqualification.
Hard Breach Includes:
• Hitting the Daily Drawdown
• Hitting the Total Drawdown
• Hedging positions (internal or external)
• Exceeding maximum lot size limits
• Applying prohibited strategies
• Holding positions over the weekend
• Using Expert Advisors (EA) or High-Frequency Trading (HFT)
• Trading from different IP regions without informing the company in advance
• Copy trading
• Exceeding 30 days without any trading activity
• Continuing to trade after requesting a reward and before receiving an official response
Important Clarification
All the rules listed above apply only during the Virtual Approved Phase, except for Daily Drawdown and Total Drawdown, which apply at all times in every phase of the program.
Daily and Total Drawdown limits are active continuously, regardless of whether you are in the Evaluation Phase or Virtual Approved Phase.
Please note that our drawdown calculations are based on account balance.
Important: Hard breaches typically lead to immediate action without warning.
What Is a Soft Breach?
A Soft Breach is considered a minor rule violation. While it does not immediately result in account termination, repeated soft breaches may lead to warnings, restrictions, or further review.
Soft Breach Includes:
• Exceeding the 30% No Single Trade Rule
• Exceeding the 20% No Single Trade Rule (Instant Challenge only)
• Breaking the 2-minute minimum holding time
• Trading within the 5-minute window before or after high-impact news
• Hitting Take Profit during a restricted news event
• Using a Stacking Strategy within a 6–7 minute window
Soft breaches are generally related to execution behavior and risk structure rather than overall account risk limits.
What happens if I violate rules on a virtual approved account? View
If you breach any rule on a Virtual Approved Account, the consequences will depend on the specific rule violated.
Using a prohibited trading strategy may result in the termination of your Virtual Approved Account and could lead to a permanent ban from accessing FundingOptimal's services.
Exceeding the maximum daily loss or overall loss limits is considered a hard breach. In this case, your account will be closed, and your trading privileges will be permanently removed.
If your trade reaches Take Profit during a news event, this is considered a soft breach. Your account will not be suspended; however, that trade will be excluded from the reward calculation.
If any rule is violated, you are required to contact support at support@fundingoptimal.com
The support team will review your case and inform you of the consequences and any further steps you may take.
How long does a virtual approved account remain active? View
A virtual approved account stays active for 12 months from the day it's issued. After that, the account will be automatically closed, no matter how well you've performed.
That said, if you've been a profitable trader and have followed all the rules, there's good news, you'll have the chance to reapply for a new virtual approved account or even receive an offer to continue under new terms.
We're always looking to support traders who stay disciplined and trade smart.
Are there any hidden rules? View
No, there are no hidden rules. Everything you need to know is clearly explained in our FAQ section.