FAQs | FundingOptimal

FAQs

Everything you need to know

Browse all categories to find answers about evaluations, trading rules, rewards, KYC and more.

Getting Started

Payment methods, when you receive credentials, discount codes, tradable assets, evaluation start, and essential info on how FundingOptimal works—broker vs prop firm, certificates, and your responsibilities as a trader.

General FAQ

Account inactivity policy, restricted clients and countries, refunds, leverage, max allocation per trader, soft vs hard breach, rule violations, how long your virtual account stays active, and whether there are any hidden rules.

Trading Rules

IP rule, daily and total drawdown calculation, minimum trading days, lot size limits (evaluation and virtual approved), minimum trade duration, overnight and weekend positions, news trading, 30% and 20% single-trade rules, copy trading, signals, EAs, hedging and stacking, prohibited strategies, and reward qualification requirements.

1 Step Challenge

Profit target, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the 1 Step Challenge.

2 Steps Challenge

Phase targets, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the 2 Steps Challenge.

3 Steps Challenge

Phase targets, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the 3 Steps Challenge.

Instant Challenge

Drawdowns, minimum trading days, reward split, leverage, trading days ratio, and virtual balance for the Instant Challenge.

Africa Starter Challenge

Profit target, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the Africa Starter Challenge.

Trading Platform

Which platform FundingOptimal uses (MT5) and how to log in and download it.

Rewards

Reward methods, qualification, how rewards work, how to request, trading after request, and doubt or uncertainty.

KYC Verification & Contract Signed

Verifying KYC and signing the contract, required documentation, and what happens if KYC fails.

Affiliate Program

Frequently asked questions about the FundingOptimal Affiliate Program.

Important Trading Terms

Essential trading terms and concepts every trader should understand.